Vanessa Cortez was born and raised in NYC. She has an undergraduate degree in paralegal and criminal justice. Throughout her professional career, she has been in several administrative roles from administrative assistant to the director of operations. When Vanessa decided to become an entrepreneur, these skills flourished with managing her clients and creating trust and professional respect. One of the things she has consistently been recognized for during her corporate years to her now entrepreneur years is her ability to “manage up” and ensure to provide a value add to all her roles. One of the ways this is accomplished is through organization and anticipating the needs of her clients. Vanessa’s virtual business Your Complete Virtual Assistant helps business owners with numerous back-office responsibilities, but she also works with other virtual assistants in developing their business relationships and elevating their business processes. Vanessa overall enjoys being of service and is always available to share information!